99 Tasks You Can Offload to a Virtual Assistant Today

Running a small business or tradie gig is a fulltime job, quite literally. Between client calls, quoting, paperwork, and actually doing the work, it’s easy to feel like you’re spinning your wheels. That’s where a Virtual Assistant (VA) comes in. Think of them as your righthand person who handles the stuff that slows you down, so you can focus on what you do best.

Here’s 99 tasks you can handball to a VA today, from admin to customer service, marketing to finance, that’ll save your sanity and give your business the polish it deserves.

Why Offload to a VA?

The benefits of hiring a virtual assistant go beyond saving time. A VA helps small business owners stay professional by answering calls, managing emails, and keeping social media updated. You only pay for the hours you need, which means no full-time wage and no wasted money. Handing over tasks to delegate to a VA frees you up for the work that actually drives revenue.

Admin & Organisation

Admin tasks for virtual assistants are some of the most common. They make up the daily tasks of a virtual assistant and can include inbox management, scheduling your calendar, confirming appointments, or booking travel. They can organise files, handle data entry, format documents, and create templates to streamline your business. Proofreading, drafting emails, and managing your Dropbox or Google Drive are also part of a virtual assistant checklist. A VA can even take minutes at meetings, prepare presentations, transcribe notes, and keep your filing system neat.

Customer Service & Reception

A customer service virtual assistant can act as your front desk, managing virtual receptionist tasks like answering calls, responding to emails, and even covering live chat. They can send appointment reminders, follow up with leads, and deal with customer complaints politely and professionally. Remote assistant tasks like updating your CRM, managing online reviews, sending thankyou notes, and scheduling callbacks mean your customers are always looked after, even after hours.

Social Media & Marketing

Social media can be a time-suck, but outsourcing tasks to a virtual assistant makes it manageable. A social media management VA can create posts, design Canva graphics, write captions, and schedule everything so your profiles stay active. They can engage with followers, research hashtags, and track analytics to see what’s working. Virtual assistant services for small business often include ad management, newsletters, blog writing, market research, competitor analysis, and even SEO keyword research to keep your brand visible online.

Bookkeeping & Finance

Bookkeeping tasks for virtual assistants are a lifesaver for small business cash flow. A VA can create invoices, send payment reminders, and log expenses. They can reconcile receipts, update spreadsheets, and even assist with payroll. Subscriptions and supplier payments can be managed, and they’ll chase overdue invoices so you don’t have to. These time saving admin jobs are perfect to offload to a VA. For bigger requirements like BAS prep, a VA can gather and organise the data but unless they’re a certified bookkeeper or accountant, they can’t provide professional financial services.

Sales & Lead Generation

Wondering what can a virtual assistant do for sales? A sales support virtual assistant can prospect new leads, send cold emails, and update your pipeline. They’ll manage follow-up sequences, book sales calls, and prepare proposals. CRMs are kept up to date, leads qualified, and KPIs tracked. Upselling existing clients, researching target markets, and keeping your sales database clean are all part of the role. They can also draft contracts or send intro emails to keep deals moving.

HR & Team Support

If you’ve got a team, HR tasks can be a major drain. Using virtual assistant productivity tips, a VA can onboard staff, draft contracts, and create induction packs. They’ll manage timesheets, keep employee files up to date, and post job ads. They can shortlist candidates, run reference checks, and format policy documents. Staff reminders, leave management, internal newsletters, and team meeting scheduling are also remote assistant tasks that a VA can handle. They’ll even update org charts and support you with offboarding when someone leaves.

Personal & Lifestyle Support

When you hire a virtual assistant, it doesn’t have to be just for business. Time saving tasks for VAs can include managing your personal diary, handling online shopping, and even researching gifts so you never miss a birthday. They can book dinner reservations, arrange family holidays, and schedule appointments. Bills can be paid on time, tradies booked for home jobs, and schools or daycares researched. A VA can plan events, order groceries online, manage memberships, and book your fitness classes, giving you back precious personal time.

The Wrap Up

This list of virtual assistant tasks doubles as the ultimate VA checklist. From admin and customer service to marketing, bookkeeping, and even personal errands, a VA can take the pressure off your shoulders. By outsourcing even a handful of these jobs, you’ll clear your head, save time, and keep your business running smoother than ever.

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Think of a VA as your backup crew, keeping the wheels turning while you get on with the job.