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Business Capability Statement

Company Overview

Just Ask Tash is a Queensland-based virtual assistant and reception team dedicated to supporting tradies, service providers, small business owners, and NDIS organisations across Australia.

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We specialise in taking the stress out of admin, phone calls, bookings, invoicing, compliance paperwork, and job management systems so you can stay focused on the tools, clients, and growth of your business.

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We know what it’s like running a busy trade or service business. Calls come in while you’re on the job, paperwork piles up, quotes get delayed, and compliance becomes a headache. That’s where we step in. Think of us as your behind-the-scenes crew, keeping your business organised, professional, and running smoothly.

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Our Services

Admin, Trade & NDIS Support
Stay organised and compliant with admin support that covers invoicing, quoting, email management, data entry, claim submissions, and service agreement preparation. We also help set up and manage systems like ServiceM8, NextMinute, and other admin tools to keep everything flowing. 

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Virtual Reception & Call Handling
Never miss a client or participant again. We answer calls in your business name, manage bookings and confirmations, handle emergencies, and follow up on after-hours messages so your clients always feel supported.

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Program & System Support
As certified partners for ServiceM8 and NextMinute, we help tradies and small businesses set up, customise, and optimise their job systems. From workflow design and forms to automations and staff training, we make your tech work the way it should.

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NDIS Admin Support
For NDIS providers, we take care of service agreements, claim submissions, reconciliations, and compliance so you can focus on your participants. We also support provider onboarding, participant communication, and report preparation.

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Why Work With Us

  • We understand tradies, small business owners, and NDIS providers, and the chaos that comes with running a business

  • Friendly, reliable support tailored to how you work

  • Flexible packages, no lock-in contracts, just practical help when you need it

  • Proudly Queensland-based, supporting clients Australia-wide

  • Certified ServiceM8 and NextMinute partners

  • A responsive team that answers calls, manages admin, and keeps your systems tidy while you focus on the job

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Industries We Serve

  • Trades and construction (electricians, plumbers, builders, tilers, painters, landscapers, and more)

  • Field service and maintenance providers

  • Small business and professional services

  • NDIS providers and disability support businesses

  • Coaches, consultants, and freelancers

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Contact

Just Ask Tash – Virtual Reception & Admin Support for Trades and NDIS
Natasha Holzheimer
📞 0423 213 106
✉️ natasha@justasktash.com.au
🌐 www.justasktash.com.au

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