Capability statement
Job Management Systems for Trade and Service Businesses
Overview
Just Ask Tash helps trade and service businesses get their job management software working properly, so quotes, jobs, scheduling and invoicing flow from first enquiry to final payment.
Most businesses don't have a workload problem. They have a systems problem. Quotes sit in drafts, jobs slip through the cracks and invoices go out late. I fix the systems behind the business, or show your team how to run them, so the business is easier to run as it grows.
Core Capabilities
Software Setup
ServiceM8 accounts built around how you work: job statuses, staff, settings and integrations such as Xero.
Health Checks and Clean Ups
A review of your existing account and workflow, from enquiry to payment, fixing what's slowing you down.
Templates and Automations
Quote, job card and invoice templates, plus automated booking confirmations, reminders and follow ups.
Customer Communication
Enquiry tracking, missed call follow up and customer updates that go out without anyone remembering to send them.
Training
One-on-one and team training in your own account, using your real jobs. ServiceM8 and NextMinute.
Ongoing Support
Someone to call when something breaks, a new staff member starts or the business outgrows its setup.
How We Work Together
- Let's chat. We talk through what's not working.
- Tailored proposal. What's included, timeframes and pricing, before anything starts.
- Setup or training. I do the work, or we do it together in your account.
- Ongoing support. Flexible weekly hours, prepaid or as needed.